Support

Get in Touch

We reply to every message within 1 business day. Check the FAQ first β€” your answer might already be there.

How can we help?

πŸ› οΈ

Technical Support

Installation issues, crashes, transcription errors, diarization problems, or anything not working as expected.

πŸ”‘

Subscription & Activation

Lost your license key, need to transfer to a new PC, billing questions, or cancellation.

πŸ’‘

Feature Requests

Want a new export format, a language-specific feature, or another capability? We read every suggestion.

πŸ’Ό

Business & Volume Licensing

Need multiple licenses for a team or firm? Contact us for volume pricing.

support@scribezapp.com

Response time: within 1 business day

Send a message

Submitting opens your email client with the message pre-filled. Or email us directly at support@scribezapp.com.